If you happen to receive defective product, you can raise returns and replacement queries by sending an email to [email protected] within 2 days after the delivery. Be sure to attach an image of the item received so we can evaluate its condition.
Also, please ensure the product is unused and in its original condition.If you receive your package in damaged or broken condition, please send us the images of the damaged carton within 24hrs of delivery and mention the same while acknowledging the delivery with the courier partner.
Products acknowledged as ‘damaged’ or ‘defective’ will be reverse picked by us. Once we receive the item at our facility we will verify its condition and initiate the process of refund/replacement accordingly.
To cancel your order, send us an email to [email protected] with your order details and we’ll cancel it promptly. Please note that we do not accept cancellations once the orders have been dispatched from our fulfillment center.